2430 Bank Street, Ottawa, ON K1V 0T7
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Frequently asked questions

1.How do I become a patient?

At present we are not accepting new patients.

We specialize in family care. Read more about our physicians on Services page.

Yes, our walk-in clinic is open seven days a week. For more information on what services are offered, visit our walk-in clinic (link) page.

Yes, you will need to book an appointment to see your physician. You can do so online.

Sick notes, insurance forms and out of province/country patients are not covered by OHIP.

There is ample, free parking available.

Yes, our walk-in clinic is open seven days a week. For more information on what services are offered, visit our walk-in clinic page.

To read a comprehensive list of issues family physicians can treat, visit services page.

To read a comprehensive list of issues walk-in physicians can treat, visit our walk-in clinic page.

For more information on virtual care, click our services page.

To read a list of issues which require an in-person visit, review our services page.

1.What COVID safety measures and protocols for patients are in place?

Only six patients are able to be admitted into the waiting room at the same time. All patients will be screened for symptoms and travel history before appointments and walk-in services. All of our exam rooms are fully sanitized in-between patient visits. For more information or updates, visit COVID 19 page.

We accept OHIP for Ontario residents. We accept VISA, MC, Debit for out of province/country patients.

You can book a virtual appointment, or call Telehealth Ontario (1-888-936-5966) for medical advice.

Your family physician is able to make a referral to a specialist.

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